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Building Digital Products From Repeated Business Problems

A digital product needs more than an interesting feature.

October 11, 2026Martzine Editorial Team
Answer in brief

A digital product needs more than an interesting feature.

Find a repeated problem with a buyer

A digital product needs more than an interesting feature. Observe a task that several customers repeat and establish who pays to improve it. Record frequency, current workaround and the cost of a failed outcome. Similar complaints can still require different products when permissions or delivery rules differ.

Deliver the outcome manually first

Test the service with a checklist, spreadsheet or small utility. For example, a recurring quote review might reveal a stable set of inputs, approval steps and output formats. Charge for the outcome where appropriate and learn which parts customers use. Treat an expression of interest separately from a purchase.

Build around the proven workflow

Choose a narrow release with clear inputs and a testable output. Include access control, support and data ownership in the scope. Measure repeat use and support burden after release. Add features when they remove observed friction; avoid turning every customer exception into a permanent product requirement.

M

Martzine Editorial Team

Martzine articles are written as practical business references. The editorial approach favors clear assumptions, useful examples, realistic constraints and a visible path from understanding to execution.

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