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Customer Economics CALCULATOR

Customer Lifetime Value (LTV) Calculator

This simplified LTV multiplies order value, purchase frequency, margin and lifespan.

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Customer Lifetime Value (LTV) CalculatorDecision support
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OUTPUTInstant
AssumptionsCalculationResult
Quick answer

This simplified LTV multiplies order value, purchase frequency, margin and lifespan.

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RESULT
Calculated output
0

720 is the example result. This simplified LTV multiplies order value, purchase frequency, margin and lifespan. It does not discount future cash flows or model changing retention.

Result = [Average order value] × [Purchases per year] × ([Gross margin] ÷ 100) × [Customer lifespan in years]
Purpose

This simplified LTV multiplies order value, purchase frequency, margin and lifespan.

Separating campaign efficiency from business profit

This simplified LTV multiplies order value, purchase frequency, margin and lifespan. It does not discount future cash flows or model changing retention. Campaign ratios depend on the event being counted. A click, a submitted form, a qualified opportunity and a paying customer are separate outcomes. Combine spend and events from the same campaign window before comparing acquisition costs.

What the model includes

Result = [Average order value] × [Purchases per year] × ([Gross margin] ÷ 100) × [Customer lifespan in years] Attribution can credit revenue to several channels. Use one attribution definition for the comparison and keep refunds or cancelled orders consistent. An efficient advertising ratio can coexist with weak contribution after fulfilment. Read the result beside lead quality and the sales outcome. A lower cost is useful only when the counted event still represents the objective the campaign was built to achieve.

Example with the supplied inputs

Average order value: 120; Purchases per year: 4; Gross margin: 50; Customer lifespan in years: 3. Result: 720. The values are illustrative.

Compare one changed input

Average order value changes from 120 to 132. The result becomes 792. All other inputs remain fixed.

Calculation rule

Formula

Result = [Average order value] × [Purchases per year] × ([Gross margin] ÷ 100) × [Customer lifespan in years]

Inputs and output

Example inputs and entry conventions
Input Example value Entry convention
Average order value 120 Use the source quantity represented by average order value. Keep the counted population fixed and avoid mixing a unit value with a period total.
Purchases per year 4 Use the source quantity represented by purchases per year. Keep the counted population fixed and avoid mixing a unit value with a period total.
Gross margin 50 Enter gross margin on the percentage scale used in the formula (20 means 20%, not 0.20). Keep its base and reporting period consistent with the other inputs.
Customer lifespan in years 3 Use the duration unit stated in customer lifespan in years. A time period is not interchangeable with a currency amount or a count of events.

Output: 720 is the example result. This simplified LTV multiplies order value, purchase frequency, margin and lifespan. It does not discount future cash flows or model changing retention. Use the formula to distinguish a cash amount, count, percentage or ratio.

How to use the page

STEP 01

Collect the inputs

Gather Average order value, Purchases per year, Gross margin. Use one period and the units shown in the form.

STEP 02

Run the calculation

Enter the values and select the action. The calculation rule above explains how the inputs produce the result.

STEP 03

Compare a scenario

Change Average order value on its own, keeping the other inputs fixed. Read both results before changing another assumption.

Worked example

With the example inputs listed above, the result is 720.

Change Average order value from 120 to 132 while keeping every other value fixed. The result becomes 792. This comparison isolates that input; it does not forecast how other variables will respond.

Check the stated formula, units and limits before using the result in a decision.

Calculation and source notes

Keep the displayed formula, input units and model scope with the result. Corrections or questions can be sent through the request section on this page.

Content updated: October 11, 2026
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